|
|
 |
|
 |
|
Have a digital camera or scanned photo? It’s fast and easy to upload your photo to
Canvas On Demand. Click the “order your canvas” button and we’ll walk you through
the upload process. Your finished canvas will ship within 4-5 business days from the time the
image is uploaded.
|
|
|
|
Starting from a traditional print? We can work directly from your favorite snapshot.
Click the “order your canvas” button when prompted, select “traditional print”, in a few
days you’ll receive a custom, prepaid photo mailer. Simply insert your photo as directed
and drop it in the mail. Your finished canvas will ship in 4-5 business days from the time we
receive the photo.
|
|
|
| About our Product |
|
|
Cropping
PhotoRealistic™ Style
Light BrushStroke™ Style
Colorizing
Convert to Black & White or Sepia
Restoration
Collage
Canvas
Longevity
Gallery Wrapping
Frames
Care
|
|
|
| About our Policies |
|
|
Return Policy
Privacy Policy
|
|
|
Cropping
We will artistically crop your image so it works with the proportions of the canvas size
you’ve selected. Sometimes the image you send us just won’t work in the finished size
you selected. If that’s the case we’ll call you with an alternative solution. If you choose,
we can crop and reproduce only a portion of your photo. Please give us an accurate
description of the intended cropping in the comments section of the order form.
PhotoRealistic™ Style
Starting with your original photo or digital picture, our artists manipulate the image to
enhance color and to bring out certain nuances. We clean up minor dust and scratches
and optimize for rendering onto canvas.
Light BrushStroke™ Style
We follow the same process as photorealistic, then, using a specialized tablet and stylus
we add brushstrokes by hand to give the look and feel of a traditional painting. It’s
difficult to really see the quality on a website, all we can tell you is that our customers
are thrilled with the products they receive.
Colorize a Black & White – additional charge $49
We can actually take your black and white photos and turn them into a color canvas. Click for examples.
For each person in the photo please provide us with color preferences in the comments section of the order form.
Please specify color for hair, eyes, skin, clothing, accessories and other items. If you don’t indicate color we’ll use our best judgment.
Here are some examples:
|
| |
Eye Color |
Hair Color |
Skin Color |
| |
light blue
dark blue
brown
dark brown
hazel/brown
hazel/green
green
gray
other
|
platinum blond
sunny blond
dark blond
strawberry blond
medium red
dark red/auburn
light brown
medium brown
dark brown
black
gray
silver
white
other
|
pale white
medium white
tan
pink
yellow
light brown
medium brown
dark brown
light black
dark black
other
|
Convert to Black & White / Sepia - additional Charge $15
Black & White and Sepia (antique brown) images look awesome on stretched canvas. Many of our customers prefer this timeless look over color.
The good news is that we can convert your color photo to either of these techniques.
Click here for examples.
Photo Restoration – additional charge $79
If you ask 10 people if they could take only one possession from their home, chances are they’d say, “the box of family photos”.
Often, these irreplaceable keepsakes have been damaged, with creases, tears, scratches, torn corners, fading and the like.
We can restore those images, then, masterfully reproduce them on canvas. Click here for examples.
Photo Collage – additional charge $39 plus $9 per photo
Our artists love creating collages! We’ll take multiple images and combine them for a one of a kind canvas that tell a family story.
Click here to learn more about all of the collage choices.
Canvas
Made from the highest quality fabric, our heavyweight artist canvas is ideal for photo-
graphic and fine art reproductions.
Longevity
Our canvases are all treated with a UV inhibiting coat, that protects the canvas from
fading. The canvas coating combination is rated to last for over 100 years.
Gallery Wrapping
The term "gallery wrapped" refers to the way the canvas is stretched over the wooden
supports. In this case, the image "wraps" around the side of the supports and is stapled
onto the back. This is a finished look that allows you to hang the piece without a frame.
Even though a piece is gallery wrapped, you may still frame it.
Frames
We use wood frames made with Framerica™ Mouldings.
Care
Like any artwork avoid displaying it in direct sunlight. Clean with a soft dry cloth or
feather duster. NEVER use water to clean your canvas. Water droplets will permanently
mark the canvas.
|
|
Traditional Prints
Many of our canvases are created from traditional photographic prints that our
customers send to us using our custom photo mailers. A question that frequently arises
is “Will I get it back? “ Absolutely. We are obsessive about taking care of our customer’s
property. That being said, we strongly recommend NEVER sending us a irreplaceable
photograph. Packages can and do get lost in transit and we would hate for you to lose
a one of a kind image. If you have a treasured photo and no negative or copy we suggest
that you have a high quality duplicate made before sending it to us.
Digital Photography
The resolution from most newer digital cameras works perfectly for our canvas product.
If your camera is 3 mega pixel or higher and you've taken the photo at the highest setting
you won't have a problem. If you're not sure about any of that, you can check the file
size by right clicking on your image, then, click on properties, where the size will be
displayed. Images that are 2 meg or higher are great. Images under 2 meg but higher
than 0.7 meg are usually workable, so go ahead and upload those. JPEG or TIF files are both OK. We'll always call you
if there is an issue.
Scanning Tips
You can use a flat bed scanner to scan your image at 300 dpi resolution. Save the file in RGB mode using
JPEG format with the highest quality setting and lowest compression.
If you have an old photo and don't have a scanner, you can have your photo scanned into a 300 dpi JPEG digital
file on a CD at selected Kinko's stores, which you can then upload to us from your PC.
|
|
Turnaround Time
We usually ship your canvas within 4 business days from receipt of your image. Note: If you need your canvas for a special event
please call us at 1-800-801-6312 or email us at service@canvasondemand.com. We'll bend over backwards to get it where you need it,
when you need it.
Shipping & Handling Charges
|
| |
| Ground Shipping |
| East Coast |
1-3 days |
| Midwest |
2-4 days |
| West Coast |
3-5 days |
|
Rush It Service
Any canvas purchase is guaranteed to be delivered in 3 to 5 business days
|
|
| |
S&H Charges to United States |
S&H Charges to Canada |
| |
Ground |
$14.95 |
Ground |
$39.95 |
| |
Rush It |
$39.95 |
|
Packing and Shipping
All items are carefully wrapped in protective foam and packaged to prevent damage
during transit then shipped via FEDEX.
How to Return
To return an item, please print the following return form, completely fill it out
and attach a 3 x 5 piece of the canvas cut from the product and return to:
|
| |
Canvas On Demand |
| |
10700 World Trade Boulevard
Suite 102 |
| |
Raleigh, NC 27617 |
| |
Attn: Returns |
|
|
Return Policy
We offer a 100% satisfaction guarantee. If for any reason you're not completely satisfied
we will gladly accept a return for exchange or for refund, provided the item is
returned within thirty (30) days from date of shipment.
Privacy Policy
Your privacy is very important to Canvas On Demand, LLC and we are committed to
respecting your privacy on this site. In order to provide our services, we will require
information (including address and credit card information) regarding our users. We will
maintain the confidentiality of information provided in accordance with our Privacy Policy.
We may change this policy from time to time, and if we do we will provide notice on this
Web site regarding any changes to this policy.
|
|
If we don’t answer your question below, enter your question and email address, hit SUBMIT, and a representative will email you
back within 24 hours.
What’s the best file format, resolution, and image size?
Can you do sepia tone?
Can you take people from different photos and combine them to make one canvas?
Is this only for digital photos or can you use traditional photos?
Do you do black and white?
Can you restore old pictures?
Can you mail me some information?
How can I place an order?
Can I have the finished canvas delivered to someone else?
Do you ship internationally?
Do you make larger canvases or special sizes?
Can a canvas be round or oval?
Can I see the picture before you put it on canvas?
Is it actually paint on the canvas?
Can you use a professional photograph?
Can you work with a negative?
Can you remove something or someone out of a picture?
Can I make a black and white photo color or vice versa?
Do you have discounts for photographers or wholesale pricing?
What’s the best file format, resolution, and image size?
Our preferences are JPEG, 300dpi file no larger than 10 meg (email us if the file is larger, we will help you get it here)
top
Can you do sepia tone?
Absolutely. When placing your order, check “Convert color or black and white to Sepia”. Sepia tone canvases can be created from color, black and white or sepia photographs.
top
Can you take people from different photos and combine them to make one canvas?
Sure we can. It is considered Major Retouching and you should contact us directly at service@canvasondemand.com to place such an order.
top
Is this only for digital photos or can you use traditional photos?
We don’t discriminate! When you place your order you will be prompted, “digital photo” or “traditional print”, either way we have a solution for you.
top
Do you do black and white?
Black and white canvases look great. Black and white canvases can be created from color or black and white photographs.
Check out our Black & White gallery.
top
Can you restore old pictures?
We sure can. You can just check the “Restoration” button on the order form.
top
Can you mail me some information?
We try to give you all of the information you might need right here on the site, but if you have specific questions feel free to email us or call us at 800-801-6312.
top
How can I place an order?
You can go to our very simple order form located at this link: Place An Order. If you prefer, we
can take your order over the phone. Call us at 1-800-801-6312 9am-6pm ET.
top
Can I have the finished canvas delivered to someone else?
You sure can. We prompt you for the shipping and billing address. We will not contact the recipient in any way, shape or form so if it is a surprise, your secret is safe with us.
top
Do you ship internationally?
We do. Shipping to Canada is $39.95 and the recipient is responsible for any duties and taxes. For all other countries,
contact us directly and we will let you know the shipping costs based on your
country: service@canvasondemand.com.
top
Do you make larger canvases or special sizes?
We can and we have. You will need to contact us by email or phone to discuss. Sometimes there are shipping implications to discuss.
top
Can a canvas be round or oval?
We do not currently offer this.
top
Can I see the picture before you put it on canvas?
It is not our policy to do this. Computer screens vary from person to person and it is impossible to get a clear idea of the finished product. We DO, however, guarantee our work, so if you don’t love it we will fix it or refund your money.
top
Is it actually paint on the canvas?
It is not paint. Our artists create the brush strokes using a stylus and electronic tablet. All of our work is done before it ever gets on the canvas. It’s really pretty cool.
top
Can you use a professional photograph?
Yes. We require our customers to confirm that they have permission to reprint the images they provide.
top
Can you work with a negative?
We sure can. Negatives, traditional photos and good quality digital files all turn out GREAT.
top
Can you remove something or someone out of a picture?
Yep. You can see our different retouching options range from removing dates to removing entire backgrounds and replacing with new ones.
You can see examples of Retouching here.
top
Can I make a black and white photo color or vice versa?
We can colorize black and white photos AND convert color photos into black and white.
Check out all of these options here.
top
Do you have discounts for photographers or wholesale pricing?
We sure do! Just click here and you will go to a sign-up page for our Professional Reseller Program page.
|
|
